About Us
Leadership in the Industry
Ciocca Cleaning & Restoration has focused on being the leading company in Fort Wayne and Northeastern Indiana.
"Through this leadership position, we will continue to provide services for and exceed the expectations of our new and existing customer base," states Chris Ciocca, President of Ciocca Cleaning & Restoration.
Services Offered
We specialize in both janitorial and restoration services, providing solutions for residential and commercial clients.
Our services include:
Janitorial Services
- Routine Office Cleaning: Scheduled office cleaning that supports a healthy workspace for your staff and visitors.
- Floor Care for Vinyl Tile, Ceramic, and Marble: Detailed care for vinyl tile, ceramic, and marble floors to protect the surface and maintain a clean finish.
- Commercial Window Cleaning: Interior and exterior window cleaning that keeps your glass clear and your property looking sharp.
- Carpet Cleaning: Deep carpet cleaning to lift dirt, remove stains, and freshen high traffic areas.
- Mat Rental Services: Mat rental with routine service to reduce tracked in dirt and protect your floors.
Restoration Services
- Water Damage Restoration: Fast, thorough water damage restoration to remove standing water, dry affected areas, and protect your home or business from further structural damage.
- Fire and Smoke Damage Restoration: Complete fire and smoke damage restoration to clean soot, remove odors, and restore your property safely and efficiently.
- Mold Remediation: Professional mold remediation to identify the source, safely remove contamination, and help prevent future growth.
Ciocca H2O
- Specialty Products: High capacity ice and water systems with advanced filtration, UV protection, and modern features for commercial environments.
- Bottleless Water Dispensers: Hot and cold water dispensers with RO or micro filtration, UV protection, and fast dispense rates for offices and shared environments.
Certifications and Associations
Ciocca Cleaning & Restoration holds several key certifications and memberships, including:
- Certification by the Institute of Inspection Cleaning and Restoration Certification (IICRC), a national training organization for carpet and upholstery cleaning and fire and water damage restoration.
- Membership in the Worldwide Cleaning Industry Association (ISSA), keeping them on the cutting edge of the cleaning and restoration industry.
Customer Communication
Ciocca's has always prioritized improving communication with their customers. As a result, they implemented a 24/7 online ticketing communications system called Easy Clean Management.
This web-based system allows customers to submit requests at any time, which are immediately sent to the appropriate Ciocca staff member. The website also offers real-time status updates, request modifications, and email notifications for request updates.
