About Us
Leadership in the Industry
Ciocca Cleaning & Restoration has focused on being the leading company in Fort Wayne and Northeastern Indiana.
"Through this leadership position, we will continue to provide services for and exceed the expectations of our new and existing customer base," states Chris Ciocca, President of Ciocca Cleaning & Restoration.
Services Offered
We specialize in both janitorial and restoration services, providing solutions for residential and commercial clients. Their services include:
Janitorial Services
- Routine office cleaning
- Floor care for vinyl tile, ceramic, and marble
- Window cleaning
- Carpet cleaning
Restoration Services
- Water damage restoration
- Fire and smoke damage restoration
- Mold remediation
- Air duct cleaning
Certifications and Associations
Ciocca Cleaning & Restoration holds several key certifications and memberships, including:
- Certification by the Institute of Inspection Cleaning and Restoration Certification (IICRC), a national training organization for carpet and upholstery cleaning and fire and water damage restoration.
- Membership in the Association of Specialists in Cleaning & Restoration (ASCR), which hosts national symposiums on innovations in fire and water damage restoration.
- Membership in the Worldwide Cleaning Industry Association (ISSA), keeping them on the cutting edge of the cleaning and restoration industry.
Customer Communication
Ciocca's has always prioritized improving communication with their customers. As a result, they implemented a 24/7 online ticketing communications system called Easy Clean Management. This web-based system allows customers to submit requests at any time, which are immediately sent to the appropriate Ciocca staff member. The website also offers real-time status updates, request modifications, and email notifications for request updates.
